Information We Collect

We collect information in the following ways:

  • Information you provide. When you submit a contact or free-quote form, or message our AI assistant, we may collect your name, company, email address, phone number, and any details you choose to share about your equipment or inquiry.
  • Information collected automatically. Like most websites, we may collect basic technical data such as your IP address, browser type, pages visited, and the date and time of your visit, through standard server logs and similar technologies.
  • Cookies. We may use essential cookies to keep the site functioning (for example, to maintain form security). You can control cookies through your browser settings.

How We Use Your Information

  • To respond to your inquiries and provide quotes and services;
  • To schedule pickups and manage IT asset recovery, data destruction and recycling;
  • To operate, maintain and improve our website and customer support;
  • To comply with legal, regulatory and compliance obligations.

AI Assistant

Our website offers an AI-powered chat assistant. Messages you send to the assistant are processed by a third-party AI provider (Google Gemini) to generate responses. Please do not share sensitive personal information, passwords, or confidential data in the chat. Use it for general questions and route specific or sensitive matters to info@omni-dts.com.

How We Share Information

We do not sell your personal information. We may share information only with:

  • Service providers who help us operate our website and services (e.g., hosting and the AI provider noted above), under appropriate confidentiality obligations;
  • Legal and regulatory authorities when required by law or to protect our rights, safety, or property.

Data Security

Security is central to our business. We use reasonable administrative, technical and physical safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to provide our services, and to meet legal and compliance requirements.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to certain processing. To make a request, contact us using the details below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

Children's Privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at: